Privacy Policy — Velocity Media Co
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Privacy Policy

Last updated: August 11, 2026

Velocity Media Co ("we," "us," or "our"), based in Charlotte, NC, respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have — including with respect to SMS/text and email communications.

1. Information We Collect

When you fill out a form on our website (such as the free consultation request), interact with our chat assistant, or otherwise contact us, we may collect:

  • Your name and business name
  • Email address and/or phone number
  • Industry, company size, and business goals you share with us
  • Messages you send through our website chat

2. How We Use Your Information

  • To respond to consultation requests and provide our Services
  • To send you SMS, email, or other communications you've opted in to receive
  • To improve our website and Services
  • To comply with legal obligations

We do not sell your personal information.

3. SMS & Text Messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you provide your mobile number, you may receive text messages related to your consultation request or engagement with our Services. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP.

4. Cookies & Website Data

Our website may use cookies or similar technologies to understand site usage and improve performance. You can control cookies through your browser settings.

5. Third-Party Services

We use third-party tools (such as form-delivery and CRM/marketing platforms) to operate our website and Services. These providers process data on our behalf and are bound to keep it confidential and secure.

6. Data Retention

We retain your information for as long as necessary to provide our Services, comply with legal obligations, and maintain business records, after which it is deleted or anonymized.

7. Your Choices

  • Opt out of SMS messages anytime by replying STOP
  • Unsubscribe from emails via the link in any email we send
  • Request access to, correction of, or deletion of your personal information by emailing us

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure.

9. Children's Privacy

Our website and Services are intended for business use by adults. We do not knowingly collect information from anyone under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent changes.

11. Contact Us

Questions about this Privacy Policy or your data? Email us at [email protected].