Terms of Service — Velocity Media Co
Legal

Terms of Service

Last updated: August 11, 2026

These Terms of Service ("Terms") govern your access to and use of the website, services, software, and communications (including SMS/text messaging and email) provided by Velocity Media Co ("Velocity Media Co," "we," "us," or "our"), based in Charlotte, NC. By using our website, engaging our services, or opting in to receive messages from us, you agree to these Terms.

1. Our Services

Velocity Media Co provides marketing automation, CRM and sales pipeline setup, website and funnel development, SMS and email marketing, reputation management, appointment booking systems, Google Business Profile optimization, and AI-powered conversational tools ("Services") to business clients.

2. Eligibility

You must be at least 18 years old and authorized to act on behalf of the business you represent to use our Services or submit information through our forms.

3. SMS & Email Messaging Consent

If you provide your phone number or email address through our website or forms, you consent to receive informational, transactional, and/or marketing messages from Velocity Media Co related to your inquiry or engagement with our Services.

  • Message frequency varies depending on your engagement with us.
  • Message and data rates may apply based on your mobile carrier and plan.
  • Reply STOP at any time to opt out of SMS messages, or HELP for assistance.
  • Consent to receive SMS messages is not a condition of purchasing any Services.
  • Carriers are not liable for delayed or undelivered messages.

For details on how we collect and use your information, see our Privacy Policy.

4. Client Responsibilities

If you engage Velocity Media Co for Services, you agree to provide accurate business information, comply with applicable laws (including CAN-SPAM, TCPA, and carrier/A2P 10DLC messaging requirements) with respect to any campaigns run on your behalf, and obtain proper consent from your own contacts before we send communications to them.

5. Fees & Payment

Pricing and payment terms for Services are custom to each client and will be set out in a separate proposal, agreement, or invoice. Fees are non-refundable except as expressly stated in that agreement.

6. Intellectual Property

All website content, branding, software, and materials provided by Velocity Media Co remain our property or that of our licensors. Deliverables created specifically for a client become that client's property upon full payment, unless otherwise agreed in writing.

7. Disclaimers

Our website and Services are provided "as is" without warranties of any kind, express or implied. We do not guarantee specific business results, revenue increases, or rankings, as outcomes depend on many factors outside our control.

8. Limitation of Liability

To the fullest extent permitted by law, Velocity Media Co is not liable for any indirect, incidental, or consequential damages arising from your use of our website or Services.

9. Termination

We may suspend or terminate access to our website or Services for any user who violates these Terms.

10. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of our website or Services after changes are posted constitutes acceptance of the revised Terms.

12. Contact Us

Questions about these Terms? Email us at [email protected].